CANCELLATION AND SUBSTITUTION POLICY
If a participant is unable to attend an event for any reason they may substitute, by arrangement with the registrar, someone else to attend in their place. The participant must inform the conference committee at least 2 weeks before the date of conference of the name of the proposed substitute, provided that payment is received in full.
If a participant is unable to attend and is unable to transfer his or her registration to another person, the following refund arrangements apply:
1. For Authors:
Registrations cancelled, because of a paper not being accepted are eligible for an 80% refund of the registration fees paid. The remaining 20% of the fee contributes to administration costs incurred.
Registrations cancelled more than 60 days before the event is eligible for an 80% refund of the registration fees paid.
Registrations cancelled less than 60 days, but more than 30 days before the event are eligible for a 50% refund of the registration fees paid.
Registrations cancelled less than 30 days before the event is no longer eligible for a refund.
Failure to register after receiving a paper acceptance following the review process will incur an RM360/USD100 review fee.
2. For Attendees:
Registrations cancelled more than 30 working days before the event are eligible for a refund of the registration fees paid, less RM200/ USD50 administration charge.
No refunds are available for cancellations made within 30 working days of the event.
The bank charges incurred while refunding the registration fee should be totally borne by the participants.